Privacy Policy

Your Privacy. Our Priority.

PDFClub is built to process your PDFs quickly without compromising privacy. This page outlines the safeguards we have in place so you can use our tools with confidence.

Effective Date
16 Nov 2025
Scope
All PDFClub web tools & APIs
Questions?
support@pdfclub.online

1. Introduction

PDFClub our offers browser-based PDF utilities designed to work securely without needing an account. This Privacy Policy explains what data we collect, how we use it, and the controls you have.

2. Data We Collect

We only gather the minimum information required to provide and improve our tools:

  • Uploaded files and conversion parameters are processed temporarily to complete the requested task.
  • Usage data, device type, browser details, and anonymized analytics are recorded to monitor reliability and performance.
  • Support communications, such as emails you send to support@pdfclub.online, so we can respond to your requests.

3. How We Use Data

All information is used solely to deliver and enhance PDFClub services:

  • Provide core features such as compression, merging, splitting, and conversion.
  • Maintain security, detect abuse, and troubleshoot platform issues.
  • Improve product performance, UX, and launch new tools based on aggregated insights.
  • Respond to user inquiries and fulfill legal or regulatory obligations.

4. File Handling & Retention

We treat uploaded documents with strict confidentiality:

  • Files are encrypted in transit and at rest during processing.
  • Documents and generated outputs are automatically purged within 24 hours, often sooner, unless the user explicitly deletes them earlier.
  • We never review file contents manually, sell data, or use documents for model training.

5. Cookies & Tracking

PDFClub uses lightweight cookies and similar technologies to remember preferences (such as language or theme) and to gather anonymous analytics. You can manage cookie behavior through your browser settings; disabling cookies may impact UX but core conversions will continue to function.

6. Security Measures

Security is built into every layer of our stack:

  • HTTPS enforced across the platform with modern TLS encryption.
  • Isolated processing workers that sandbox user jobs and prevent cross-file access.
  • Continuous monitoring, rate limiting, and automatic patch management.

7. Data Sharing

We do not sell or rent your personal data. Limited third-party access occurs only when:

  • Cloud infrastructure or analytics vendors act as processors under contract to help us deliver the service.
  • We must comply with legal requests, enforce our Terms of Service, or investigate suspected abuse.

8. Your Rights & Controls

Depending on your region (GDPR, CCPA, etc.), you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us at support@pdfclub.online with your request, and we will respond within 30 days. You can also opt-out of non-essential cookies via browser controls.

9. Children’s Privacy

PDFClub is not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided us information, please contact us so we can delete it promptly.

10. International Data Transfers

Our servers may operate in multiple regions. By using PDFClub, you consent to processing in the jurisdiction where our infrastructure is hosted. We rely on industry-standard contractual clauses when transferring data across borders.

11. Updates to This Policy

We may update this Privacy Policy to reflect technical, legal, or business changes. Material updates will be highlighted on this page with a new "Last Updated" date.

12. Contact Us

Email support@pdfclub.online or visit our Contact page for any privacy-related questions.

Need a copy for compliance reviews? Download or print this page directly from your browser. For contractual DPAs, contact us via the support team.